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Privacy notice
This notice explains the information Spotly uses while the platform is in pilot and how to ask questions or exercise available choices.
Last updated 6 August 2026
Information Spotly uses
Account and contact details, business and location information, order or booking activity, payment status, support conversations, device and service diagnostics, and information you choose to provide during verification.
Why it is used
To provide the requested Spotly service, verify access, prepare and track transactions, support customers and businesses, prevent misuse, improve reliability, and meet operational or legal obligations.
Who can see it
Information is limited to the people, businesses, service providers, and authorized Spotly staff who need it for the relevant task. Spotly does not ask for passwords, one-time codes, or payment PINs in support chat.
How long it is kept
Records are kept for as long as they are needed for the service, dispute handling, security, finance, verification, or applicable record-keeping requirements. Retention periods will be reviewed as the pilot expands.
Your choices
You can update account information, change notification choices, request a copy of your information, or ask for account closure through Spotly Support. Some records may need to be retained where an active transaction, dispute, security issue, or legal requirement applies.
Contact
Use the Spotly Support page for a privacy question, information request, correction, or account-closure request.